Driving Email Security Forward: Leading Fleet Firm Replaces Avanan and Checkpoint with Abnormal Security

A top fleet management company eliminates advanced email threats and account takeovers with Abnormal’s cutting-edge behavioral AI, delivering unmatched efficacy and operational efficiency.

Industry Context

  • Average Attacks: The company faced 51.8% fewer advanced attacks per 1,000 mailboxes compared to industry peers in the transportation sector.

  • Emerging Threats: The organization experienced a 63.2% increase in Social Engineering (BEC) attacks compared to the previous quarter, reflecting the evolving threat landscape.

  • Higher Targeting: Credential phishing attempts targeting "Department Heads" were 14.8% higher at the company compared to the industry average, underscoring the need for robust security measures against high-value targets.

Customer Challenge

  • Recurring Account Takeovers: The firm struggled with frequent credential phishing attacks that exploited Microsoft authentication tokens, leading to costly account compromises and manual remediation efforts​​.

  • Failure of Legacy Solutions: Trials with Avanan and Checkpoint demonstrated insufficient protection, leaving the firm vulnerable to sophisticated email threats​​.

  • High Stakes: Advanced phishing emails bypassed defenses, targeting critical business accounts and requiring extensive IT involvement to manage​​.

Why Abnormal?

  • Unparalleled Detection Rates: Abnormal’s behavioral AI-powered detection technology outperformed Avanan and Checkpoint, accurately identifying and stopping credential phishing and account takeover attempts​​.

  • Effortless Deployment: Leveraging an API-based, cloud-native architecture, Abnormal seamlessly integrated with the firm’s Microsoft 365 environment, accelerating time-to-value​​.

  • Proven Operational Impact: Unlike competitors, Abnormal automated the remediation of phishing threats, freeing IT teams from time-consuming manual processes and increasing operational efficiency​.

Business Impact

  • Comprehensive Protection: Abnormal processed 16.6 million messages, blocking 2,742 advanced attacks and preventing risks estimated at $352,248 in potential damages​.

  • Cost Savings: The automated handling of graymail resulted in an email productivity impact valued at $10,254, highlighting measurable financial benefits.

  • Increased Productivity: Abnormal detected 164,072 graymail messages and actively remediated 882 mailboxes in 165 days, saving 228 hours of end-user time and reducing distraction from non-essential emails.

  • Massive Time Savings: Automated remediation saved the IT team 228 hours within six months, enabling them to redirect focus to proactive security measures​.

  • Zero Threat Incidents: Post-implementation, no phishing emails reached end users, effectively eliminating account takeovers and mitigating significant risks​​.

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