An Infrastructure Retailer Replaces Avanan with Abnormal, Saving IT Hours and Stopping Credential Phishing

Financial Motivation: Approximately 98% of cyberattacks in the retail industry are financially driven, making it a prime target for cybercriminals (Source: Security Boulevard).

Data Breach Costs: The average cost of a data breach in the retail sector is $3.5 million, with potential reputational damage that can have long-term effects on customer loyalty (Source: Trustwave).

Phishing Threats: Phishing attacks in the retail industry have increased by 29%, leading to operational disruptions, financial losses, and damage to customer trust.
(Source: Jericho Security).

Credential Phishing: Avanan allowed persistent credential phishing attacks, putting the organization at risk.

Complex Processes: The IT team spent excessive time in Avanan's Infinity Portal reviewing flagged emails manually.

Journaling Delays: Emails rerouted through journaling were delayed by up to 15 minutes, impacting real-time communication.

Advanced Automation: Abnormal eliminates manual intervention by automating email security decisions, significantly reducing IT workload.

Superior Integration: Abnormal's integration with CrowdStrike offered a seamless transition and enhanced security synergy.

Increased Efficacy: Unlike Avanan, Abnormal provides highly accurate threat detection, reducing false positives and improving operational efficiency.

Time Savings: The IT team no longer spends hours inspecting emails manually, freeing up resources for other priorities.

Credential Phishing Prevention: Automated detection effectively blocks phishing attempts, safeguarding the organization’s data.

Improved Satisfaction: The company reports that email security is no longer a concern, and their IT team is fully confident in the system.