High False Positives: The city's security team faced excessive false positives with Avanan, leading to wasted time manually reviewing and remediating safe emails.
Major West Coast City Replaces Avanan with Abnormal
Abnormal Security enhances email security for a major West Coast city, eliminating unnecessary MSSP reliance, reducing false positives, and aligning with strategic automation goals.
Customer Challenge
Dependence on MSSPs: The CISO aimed to move away from managed security service providers (MSSPs) and implement a more automated, efficient email security solution.
Why Abnormal?
Lower False Positives: Abnormal demonstrated a significant reduction in false positives, improving operational efficiency and reducing unnecessary IT workload.
Automated Security Workflows: Abnormal’s AI-driven automation aligned with the CISO’s vision, minimizing the need for MSSP reliance and streamlining security operations.
Competitive Pricing & Value: Abnormal secured a competitive renewal rate at only a 5% increase, while delivering superior detection and automation.
Business Impact
Enhanced Security: Abnormal analyzed 8,063,628 messages and blocked 3,398 advanced attacks in just four months.
Increased Efficiency: The city saved 1,704 employee hours by eliminating manual graymail management, freeing the team for strategic projects.
Stronger Threat Protection: By switching to Abnormal, the city significantly reduced the risk of vendor fraud, credential phishing, and business email compromise (BEC).