Missed Threats: The organization relied on Microsoft E3 with Exchange Online Protection, but advanced phishing, spoofing, and fraud attacks still penetrated defenses.
Nonprofit Organization Replaces Darktrace with Abnormal
A nonprofit strengthened their email security with Abnormal, stopping 516 credential phishing attacks and eliminating 57,437 graymail messages, reducing overall IT workload.

Customer Challenge
Manual Burden: IT staff spent significant time reviewing phishing reports, remediating account takeovers, and addressing false positives.
Inefficient Security Stack: Their previous solution, Sophos, failed to detect numerous threats, necessitating a POV against Abnormal and Darktrace.
Why Abnormal?
Superior Threat Detection: Abnormal blocked 516 credential phishing attacks that could have compromised the organization's accounts.
Better Sales Experience: Darktrace’s aggressive sales tactics alienated the organization, while Abnormal provided a seamless, transparent buying process.
Stronger Industry Reputation: Reviews and efficacy results demonstrated Abnormal's superior email security capabilities over competitors.
Business Impact
Enhanced Security: Abnormal analyzed 1.2 million emails, proactively detecting advanced attacks before they reached end-users.
Time Savings: 57,437 graymail messages were automatically removed, saving 158 employee hours and improving productivity.
Continued Trust: After a successful implementation, the organization expanded its Abnormal investment by adding Graymail filtering and Email Productivity solutions.