Customer Trust at Stake: Cyber breaches can damage customer trust; 84% of consumers said they would not return to a dealership after their data was compromised, putting long-term relationships at rise (Source: Bank of America).
Shifting into High Gear: Why a Fortune 500 Automotive Leader Chose Abnormal Over Proofpoint
Abnormal fortifies the email security of a global automotive retailer and transportation services provider, detecting threats Proofpoint missed while saving 105 SOC hours monthly.
Industry Context
High-Value Transactions: Individual dealership transactions often involve significant sums, making them lucrative targets, as evidenced by the over 38,000 cases of identity theft linked to auto loans and leases reported in 2019—more than double the previous year's figures (Source: Bank of America).
Ransomware Threats: Ransomware is the second-largest cybersecurity concern for dealerships, with attacks potentially costing hundreds of thousands of dollars in operational downtime and network rebuilds (Source: Bank of America).
Customer Challenge
Missed Attacks: Proofpoint allowed 5,699 malicious emails to bypass its Secure Email Gateway in three months, exposing the organization to 4,623 credential phishing and 184 invoice fraud attacks.
Inefficient Inbox Management: Employees faced the burden of managing 1,639,000 graymail messages, leading to significant time lost on manual clean-up and diminishing overall workforce productivity.
SOC Resource Drain: Manual review of 1,582 employee-reported emails per month consumed 131 hours of SOC time, diverting focus from critical tasks.
Why Abnormal?
Precision Threat Detection: Abnormal’s AI uncovered 5,699 advanced threats Proofpoint missed, protecting the organization from severe security risks.
Efficient Inbox Management: Automatic filtering decluttered inboxes, saving employees 759 hours monthly from unnecessary manual email sorting.
SOC Productivity Boost: Automated email remediation freed up 105 SOC hours monthly, equating to the workload of two additional full-time analysts.
Business Impact
Enhanced Security: Abnormal eliminated risks that could have caused annual losses exceeding $4,720,000 based on industry averages for attack costs.
Productivity Gains: Employees regained 759 hours monthly, improving focus and operational efficiency.
Operational Excellence: SOC analysts reclaimed 105 hours monthly, enabling focus on higher-value initiatives.