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Top Commercial Real Estate Services Provider Switches from Mimecast to Abnormal, Blocking 7,500 Advanced Threats and Reducing Response Time

“We ultimately adopted Abnormal based on their ability to better protect our environment and save our security team a significant amount of time."

Industry Context

  • High-Value Target: Real estate transactions are prime targets for cybercriminals due to the high-value nature of deals and sensitive financial data involved, making robust cybersecurity measures essential for protecting clients and maintaining trust.

  • Phishing Vulnerabilities: Phishing attacks, where cybercriminals impersonate trusted entities to steal sensitive information, are prevalent in real estate transactions, necessitating vigilant email security practices.

  • Rising Financial Losses: The FBI reported a 72% increase in victim losses from real estate-related BEC scams between 2020 and 2022, highlighting the critical need for robust cybersecurity measures in the industry (fbi.gov).

Customer Challenge

  • Missed Threats: Mimecast allowed a significant number of advanced attacks, including vendor compromises and BEC-style VIP impersonations, to reach end-user mailboxes​.

  • High Graymail Volume: Mimecast struggled to filter out unwanted emails; Abnormal detected 968,168 graymail messages missed by Mimecast over a 90-day period, highlighting Abnormal's superior filtering capabilities.

  • Manual Workload: Mimecast required extensive, manual work for both SOC teams and end-users, with incident response for compromised accounts averaging 6-10 hours per incident​.

Why Abnormal?

  • Enhanced Detection: Abnormal analyzed over 18 million emails and detected over 7,100 advanced attacks that bypassed Mimecast during its risk assessment, significantly improving security​.

  • Automated Phishing Response: Abuse Mailbox automation reduced phishing response time, saving this real estate leader an estimated 264.4 hours and $16,525 in Q1 alone​.

  • Accurate Graymail Filtering: Abnormal’s automated graymail filtering saved employees and VIPs 807 hours of review time, enhancing productivity​.

Business Impact

  • Reduced Incident Response Time: Abnormal improved incident response (IR) time for the SOC from 6-10 hours to under 6 seconds per compromised account​.

  • Substantial Cost Savings: This real estate intelligence leader is projected to realize $692,000 in annual risk mitigation by preventing attacks and improving security posture​.

  • Enhanced Operational Efficiency: Abnormal's optimizations are expected to save over 3,000 hours annually, streamlining SOC and IT team operations​.

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