Phishing Epidemic in Public Sector: Public sector organizations saw a staggering 360% increase in phishing attacks from May 2023 to May 2024, driven by attackers seeking access to critical infrastructure and sensitive data (Source: Abnormal Security).
U.S. Government Agency Chooses Abnormal Over Mimecast, Reducing Threats and Enhancing Productivity
By switching to Abnormal, this government agency has decreased advanced attacks, optimized their SecOps efficiency, and significantly reduced end-user workload.
Industry Context
BEC Exploits Transparency: Business email compromise (BEC) attacks on government agencies surged by 70% year-over-year, exploiting publicly available operational details for social engineering (Source: Abnormal Security).
Escalating Fraud Risks for Government Agencies: With $51 billion in exposed losses to business email compromises since 2013, government agencies face increasing threats to funding and digital operations, jeopardizing resources and public trust (Source: Abnormal Security).
Mitigating Account Takeover Risks: With a 43% rise in account takeover attacks, government agencies need advanced solutions that proactively detect and block malicious activity, ensuring sensitive data, systems, and networks remain secure even with limited cybersecurity resources (Source: Abnormal Security).
Customer Challenge
High Volume of Threats: Despite prior protections, over 15,000 email threats entered their inboxes annually, creating security vulnerabilities and costly risks.
Overloaded SOC Resources: With around 50,000 annual phishing submissions, SOC teams lacked the capacity to review each one, leading to an estimated 4,000 undetected malicious emails remaining in user mailboxes.
Productivity Loss from Graymail: The influx of 18 million graymail emails per year significantly impacted user productivity, adding unnecessary workload across state departments.
Why Abnormal?
Automated Threat Remediation: Abnormal's automated platform enabled 80% faster processing of email threats, alleviating the SOC's manual review burden.
Advanced Attack Detection: Using behavioral analysis and API integration, Abnormal’s platform detected 15,100 additional attacks annually that Mimecast could not prevent.
End-User Efficiency Gains: The platform’s graymail handling reduced unwanted emails in inboxes by over 25,700 hours, improving focus and productivity across the workforce.
Business Impact
Risk Mitigation: Abnormal’s comprehensive threat detection lowered the customer’s email risk exposure by $1.7 million annually, reducing the potential for severe incidents.
Substantial Time Savings: Automated email processing saved approximately 6,200 operational hours per year in SecOps efforts.
Enhanced Productivity: Agency employees saved over $1.2 million in annual productivity losses by minimizing graymail interruptions.
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