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Abuse Mailbox Automation (Now AI Security Mailbox) Now Analyzes and Surface Multi-forwarded Email Threads

AI Security Mailbox now auto-triages multi-forwarded and reply threads, speeding analysis and surfacing richer context in the Email Summary view.
October 24, 2022
Enhancement
AI Security Mailbox

Improved extraction logic in Abuse Mailbox Automation (Now AI Security Mailbox) to surface multi-forwarded and reply phishing reported messages.

Now, when employees submit multi-forwarded email threads to the Abuse Mailbox Automation for analysis, Abnormal will automatically triage and remediate them within seconds, adding to the 4x time savings SOC teams can achieve. The Email Summary view now includes context about forwards or replies within the message. Analysis details will show the origin of the email, i.e. “this email is the first in a thread with two replies.”

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