The truth hurts: traditional security training is broken. For years, employees have been subjected to the same ineffective videos and predictable phishing tests. A quick warning from the SOC about “drills going live” and generic phishing emails with strange links are dispatched in hopes of turning email users into security experts. But are these methods achieving anything beyond teaching employees to pass the same old drill?

While defenders rely on outdated, one-size-fits-all training, attackers continue to evolve their tactics with the help of readily accessible AI tools. This widening gap between legacy training and AI-powered threats underscores the need for security teams to shift their focus toward managing human risk.

This gap isn’t theoretical—it’s already playing out across industries. Abnormal’s survey of more than 300 security leaders and practitioners produced eye-opening results: 99% of respondents have experienced a security incident due to avoidable user actions, and 83% say their current training program takes too much effort to maintain. Even if a training program shows a high video completion rate, is it actually affecting employee behavior? The data says: not quite. Moving beyond the passive, one-size-fits-all training of yesteryear is now essential.

The core problem with traditional training is its predictability. The same repetitive videos and static, templated phishing simulations make it easy for employees to quickly spot the “test” a mile away. This isn’t just unhelpful; it prevents employees from building the critical skills needed to identify today’s sophisticated attacks, which are often AI-crafted and so hyper-personalized that they’re nearly impossible to detect without proper training.

Abnormal AI Phishing Coach replaces irrelevant, one-size-fits-all training with behavioral intelligence that turns disengaged employees into active, empowered defenders.

The platform goes beyond generic training templates with:

• Personalized, Relevant Simulations: Instead of generic tests, AI Phishing Coach automatically tailors simulations based on a user's role and the specific threats they’ve received in the past. This creates truly relevant simulations while saving teams dozens of hours per month.

• AI-Generated Training: The platform automatically creates security awareness video content tailored to each organization and industry, with zero manual effort required from SOC teams.

• Just-in-Time Coaching: Each time an employee clicks a simulated phish, Abnormal provides immediate, AI-generated feedback that clarifies what was missed and how to recognize it going forward, converting errors into powerful learning opportunities.

• It Runs Itself: Built to operate autonomously, the platform relieves security awareness teams from the resource-heavy effort required just to maintain a baseline training program. AI Phishing Coach handles everything from generating branded content to running sophisticated simulations, allowing teams to focus on other security awareness initiatives like roadshows and seminars.

AI Phishing Coach is more than just another training program. Traditional awareness courses focus on completion rates, but they rarely change how employees behave when real threats arrive. Abnormal takes a different path, treating every simulation like a live attack and delivering AI-generated feedback tailored to each employee. What might otherwise be dismissed as failure becomes a powerful learning experience, building the defense muscle employees need to recognize and resist real-world attacks.

By empowering employees to act as defenders against real-world threats, organizations are not merely improving a security metric—they’re addressing a fundamental gap in human risk management, one that can lead to devastating losses.

Abnormal AI Phishing Coach was built for this purpose: a human-centric approach, powered by AI, that turns real threats into personalized training, provides context-aware coaching, and delivers relevant content to build a more resilient security culture and drive lasting behavior change across the workforce.

See how Abnormal AI Phishing Coach delivers real behavior change through instant, AI-driven coaching. Schedule a demo today.