Industry Context
- Average Attacks: The company faced51.8% fewer advanced attacks per 1,000 mailboxes compared to industry peers in the transportation sector.
- Emerging Threats: The organization experienced a63.2% increase in Social Engineering (BEC) attacks compared to the previous quarter, reflecting the evolving threat landscape.
- Higher Targeting: Credential phishing attempts targeting "Department Heads" were14.8% higher at the company compared to the industry average, underscoring the need for robust security measures against high-value targets.
Customer Challenge
- Recurring Account Takeovers: The firm struggled with frequent credential phishing attacks that exploited Microsoft authentication tokens, leading to costly account compromises and manual remediation efforts.
- Failure of Legacy Solutions: Trials with Avanan and Checkpoint demonstrated insufficient protection, leaving the firm vulnerable to sophisticated email threats.
- High Stakes: Advanced phishing emails bypassed defenses, targeting critical business accounts and requiring extensive IT involvement to manage.
Why Abnormal?
- Unparalleled Detection Rates: Abnormal’sbehavioral AI-powered detection technology outperformed Avanan and Checkpoint, accurately identifying and stopping credential phishing and account takeover attempts.
- Effortless Deployment: Leveraging an API-based, cloud-native architecture, Abnormal seamlessly integrated with the firm’s Microsoft 365 environment, accelerating time-to-value.
- Proven Operational Impact: Unlike competitors, Abnormal automated the remediation of phishing threats, freeing IT teams from time-consuming manual processes and increasing operational efficiency.
Business Impact
- Comprehensive Protection: Abnormal processed16.6 million messages, blocking2,742 advanced attacks and preventing risks estimated at**$352,248** in potential damages.
- Cost Savings: The automated handling of graymail resulted in anemail productivity impact valued at $10,254, highlighting measurable financial benefits.
- Increased Productivity: Abnormal detected164,072 graymail messages andactively remediated 882 mailboxes in 165 days, saving228 hours of end-user time and reducing distraction from non-essential emails.
- Massive Time Savings: Automated remediation saved the IT team228 hours within six months, enabling them to redirect focus to proactive security measures.
- Zero Threat Incidents: Post-implementation, no phishing emails reached end users, effectively eliminating account takeovers and mitigating significant risks.