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Email Productivity

Limit distractions with adaptive, personalized graymail control

Key Insights

Executives receive 2.3x more graymail than regular employees, making them disproportionately impacted by inbox clutter.

Legacy filtering policies and quarantines increase IT burden by requiring ongoing rule maintenance and handling user complaints.

Abnormal uses 45,000+ behavioral detection signals to identify and remediate graymail without manual configuration.

Graymail is moved to a dedicated folder within native email clients, eliminating end-user quarantine portals entirely.

Analytics cover graymail volume, time savings, and productivity gains, enabling IT teams to quantify and demonstrate ROI.

Employees are overwhelmed by distracting promotional emails. This is especially true for executives, who receive 2.3x the number of graymail messages as regular employees.

Yet legacy approaches like global filtering policies and quarantines frustrate employees and increase the burden on IT teams tasked with maintaining rules and resolving user complaints. The result is wasted time, reduced productivity, and an ongoing drain on IT resources.

Abnormal provides the solution

  • Leverages advanced behavioral AI models with 45,000+ detection signals to accurately identify and remediate graymail.

  • Continuously learns each user’s unique preferences and adapts in real time to personalize graymail management.

  • Automatically moves graymail into a dedicated folder, eliminating the need for end-user quarantines.

  • Provides analytics on graymail volume, productivity gains, user engagement, and top senders and receivers, giving clear insight into how graymail impacts the business.

The Abnormal Advantage at a Glance

  • Eliminates clutter and distractions . Improves productivity by automatically sorting graymail into dedicated folders, giving employees and executives more time to focus on critical work.
  • Reduces IT Workload . Hands-free detection and remediation eliminate the need to configure and maintain filtering rules, global policies, and quarantine portals—significantly reducing support tickets and user complaints.
  • Ensures a seamless user experience. Manages graymail directly within native email clients, reducing confusion and keeping email workflows simple and uninterrupted.
  • Delivers measurable insights. Offers detailed reporting on graymail volume, remediation outcomes, time savings, and productivity improvements, empowering IT teams to showcase ROI and clearly demonstrate the business impact of limiting graymail.
EPR Data Sheet Updated Oct 2025

See Abnormal in Action

See how behavioral AI detects the attacks that legacy defenses miss.