Many security teams rely on Microsoft 365 or a legacy third-party SEG to act as their only line of defense for email security. But rule-based engines and NLP-driven filters weren’t built for identity-based, AI-powered attacks. As a result, modern teams are plagued by blind spots in behavioral context, rising false positives, and growing SOC fatigue.

In this webinar, Jesus Garcia, Solutions Architect at Abnormal AI, sits down with Jakob West, Director of IT & Security at Peak Technologies, to unpack the experience of a team that has lived this reality—sharing where native controls and traditional SEGs fell short, how those gaps showed up as operational drag, user friction, and real business risk, and what finally pushed them to rethink “good enough” email security.

Watch the on-demand session to learn:

• Where identity and NLP blind spots actually show up in day-to-day attacks
• How Peak Technologies quantified the operational cost of chasing false positives and manual tuning
• The evaluation criteria they used to choose modern, AI-native protection—and what it delivers in practice

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