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Apr 23, 2026

REST API Self-Service & Token Flexibility

Abnormal now gives customers full control over their REST API tokens—enabling secure, self-service management directly in the Portal.

Abnormal now gives customers full control over their REST API tokens—enabling secure, self-service management directly in the Portal. This update eliminates support-ticket delays and introduces modern security controls that meet enterprise and compliance requirements.

With this release:

Self-Service Token Management

  • Create, rotate, and revoke tokens instantly in the Portal

  • Manage multiple tokens per customer for different integrations

Granular Access & Security Controls

  • Assign permissions (Read, Write) with tenant or customer scope

  • Enforce IP safelisting and set expiration for every token

Legacy Token Expiry

  • Existing tokens will automatically expire April 2027

  • Customers must create new tokens to maintain uninterrupted API access

This update strengthens security, improves operational agility, and gives enterprises the flexibility to manage API access on their own terms, all while reducing support friction and meeting compliance expectations.

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REST API Self-Service & Token Flexibility | What's New | Abnormal AI