AI Security Mailbox is a transformational AI upgrade to our former Abuse Mailbox Automation product. AI Security Mailbox leverages AI to automatically triage, remediate, and respond to user-reported phishing emails to enhance security operations and improve security awareness.
AI Security Mailbox has two distinct but related AI capabilities:
Personal AI Cyber Assistant for Every Employee
AI Security Mailbox introduces a new way to respond to reporters of phishing emails with more detailed and insightful responses. Customers can quickly enable GenAI Responses and configure the AI Security Analyst with a custom name and instructions. Customers can also chat with the AI Security Analyst to see how it performs based on the custom instructions provided. Once the configuration is complete, the AI Security Mailbox will respond with the classification of the reported message and provide additional context to educate the reporter.
