“Vendors in the Customers’ Choice quadrant meet or exceed the market average for both Overall Experience and User Interest and Adoption.”
— 2026 Gartner® Peer Insights™ Voice of the Customer for Email Security
Abnormal AI has been named a Customers’ Choice in the 2026 Gartner® Peer Insights™ Voice of the Customer for Email Security—for the third consecutive time, and as the only email security vendor to earn the recognition three times running. The recognition is based entirely on verified reviews, with Abnormal earning a 4.8/5 overall rating across 182 reviews and a 98% willingness to recommend, the highest of all eligible vendors.
Gartner Peer Insights Voice of the Customer for Email Security quadrant graphic.
Abnormal AI has been named a Customers’ Choice in the 2026 Gartner® Peer Insights™ Voice of the Customer for Email Security—for the third consecutive year, and as the only email security vendor to earn the distinction three years running. The recognition is based entirely on verified reviews, with Abnormal earning a 4.8/5 overall rating across 182 reviews and a 98% willingness to recommend, the highest of all eligible vendors.
Unlike analyst-led research, the Gartner Peer Insights Voice of the Customer report reflects the aggregated experiences of real customers evaluating, deploying, and operating email security—giving security leaders a peer-driven view of how vendors perform in the field. Abnormal's three-time Customers' Choice recognition reflects what security teams consistently report: AI-native protection that delivers, backed by support that keeps them confident.
Download the 2026 Gartner® Peer Insights™ Voice of the Customer for Email Security to:
See how verified Gartner Peer Insights reviewers rate 12 email security vendors, including Abnormal.
Understand the Voice of the Customer methodology and what earns a Customers’ Choice recognition.
Read real-world feedback from security teams across industries, regions, and company sizes.
Fill out the form to see why 98% of Abnormal’s Gartner Peer Insights reviewers say they'd recommend us.
Gartner, Voice of the Customer for Email Security, Peer Community Contributors, 30 June 2026.
Gartner and Peer Insights are trademarks of Gartner, Inc., and/or its affiliates.
Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
Statements in this communication that express beliefs or expectations about future events or performance are forward-looking in nature and are based on current assumptions. Actual results may differ materially. Abnormal AI undertakes no obligation to update these statements.
