Industry Context
- Financial Incentives for Cybercriminals: Privacy laws and data protection requirements have created additional pressure for companies to pay ransoms quickly, increasing the profitability of attacks (Source: Cascade Environmental).
- Data Breaches Impacting Partners: Cybercriminals are now using compromised company data to target supply chains, vendors, and partners, amplifying the impact of breaches (Source: Cascade Environmental).
- Behavioral Exploitation: Hackers monitor and learn company behaviors over time, leading to long-term fraud like false invoicing or fraudulent bank change requests (Source: Cascade Environmental).
Customer Challenge
- Outdated Solutions: The environmental company, undergoing a complete security overhaul, needed to replace ineffective legacy tools to modernize its email defenses.
- Daily Operational Strains: Frequent phishing attacks and user mishandling required time-consuming manual interventions, including forced password resets, account audits, and security training.
- Budget Pressures: Operating adjacent to private equity, the company prioritized cost-effectiveness but sought a solution that balanced value with robust protection.
Why Abnormal?
- Innovative Modules: Abnormal’sAccount Takeover (ATO) andAI Mailbox features went beyond phishing prevention, offering automated account lockdowns and proactive user education—capabilities Avanan couldn’t match.
- Holistic Security: Abnormal solved the company’s immediate pain points while empowering its leadership with tools to build a mature, scalable security program.
- Superior Value: By addressing both daily operational needs and strategic security goals, Abnormal demonstrated a cost-effective and comprehensive alternative to Avanan.
Business Impact
- Operational Efficiency: The company drastically reduced the manual burden on its IT team by automating responses to phishing incidents.
- Enhanced Security Posture: Abnormal provided peace of mind with industry-leading protection against phishing and account takeovers.
- Predictable Performance: Delivering as promised during the proof of value phase, Abnormal’s solutions consistently blocked phishing threats without requiring constant oversight.
