Industry Context
- Costly Data Breaches: The average cost of a data breach in healthcare is**$9.23 million**, the highest of any industry, according to the Ponemon Institute (Source: Abnormal Security).
- Rising Ransomware Attacks: Since March 2020,67% of healthcare organizations have experienced ransomware attacks, often bypassing traditional email defenses (Source: Abnormal Security).
- Phishing Remains a Major Threat: In 2021,45% of significant healthcare security incidents were caused by phishing, frequently targeting employees and executives (Source: Abnormal Security).
Customer Challenge
- Email Vulnerabilities: As healthcare providers are highly targeted by hackers, email emerged as the primary threat vector. The organization faced significant exposure with their Microsoft-only setup.
- Resource Constraints: Limited IT staff capacity made traditional SEG solutions, with their complex setup and maintenance, unfeasible.
- Operational Inefficiencies: Concerns about Avanan’s setup workflow (journaling vs. transport rules) and limited automation created further hurdles.
Why Abnormal?
- Seamless Integration: Abnormal’s API-first architecture eliminated the need for cumbersome journaling or transport rule reconfigurations.
- Superior Threat Detection: Abnormal demonstratedenhanced detection of advanced threats during head-to-head evaluations with Avanan.
- Automated Operations: Abnormal’s abuse mailbox automation eliminated manual clicks and admin intervention, streamlining processes.
Business Impact
- Enhanced Security: Abnormal significantly reduced advanced email threats, offering greater peace of mind to IT staff.
- Improved User Experience: Physicians noted a marked decrease in spam and malicious emails—the first security tool they praised for improving their workflow.
- Time Savings: Automation reduced IT team workload, allowing staff to focus on more critical tasks.