Industry Context
- Financial Motivation: Approximately98% of cyberattacks in the retail industry are financially driven, making it a prime target for cybercriminals (Source: Security Boulevard).
- Data Breach Costs: The average cost of a data breach in the retail sector is**$3.5 million**, with potential reputational damage that can have long-term effects on customer loyalty (Source: Trustwave).
- Phishing Threats: Phishing attacks in the retail industry have increased by29%, leading to operational disruptions, financial losses, and damage to customer trust. (Source: Jericho Security).
Customer Challenge
- Credential Phishing: Avanan allowed persistent credential phishing attacks, putting the organization at risk.
- Complex Processes: The IT team spent excessive time in Avanan's Infinity Portal reviewing flagged emails manually.
- Journaling Delays: Emails rerouted through journaling were delayed by up to15 minutes, impacting real-time communication.
Why Abnormal?
- Advanced Automation: Abnormal eliminates manual intervention by automating email security decisions, significantly reducing IT workload.
- Superior Integration: Abnormal's integration with CrowdStrike offered a seamless transition and enhanced security synergy.
- Increased Efficacy: Unlike Avanan, Abnormal provides highly accurate threat detection, reducing false positives and improving operational efficiency.
Business Impact
- Time Savings: The IT team no longer spends hours inspecting emails manually, freeing up resources for other priorities.
- Credential Phishing Prevention: Automated detection effectively blocks phishing attempts, safeguarding the organization’s data.
- Improved Satisfaction: The company reports that email security is no longer a concern, and their IT team is fully confident in the system.
