Meet Mickey Dang, Product Lead, AI Transformation
When Mickey Dang’s team brought Abnormal’s AI Data Analyst to life, it felt like looking into the future. But that milestone was more than a product launch. It’s an example of AI reshaping how Abnormal teams build, collaborate, and lead in real-time.
December 3, 2025
Building the Products that Build the Future
Three years into his Abnormal journey, Mickey Dang has seen almost every side of product development, from launching new products like Security Posture Management to leading the company’s AI Transformation initiatives. But the moment that stands out most came in December 2024, when his team finally got the AI Data Analyst working for the first time.
“It basically lets any security practitioner analyze their Abnormal security data and get executive-ready slides back,” Mickey explained.
"At the time, most people thought of LLMs as a fancy demo you can chat with and get an instant response – instead, we looked ahead to orchestrate complicated tasks like reporting."
The product reimagined how AI could partner with security teams. Instead of building another dashboard, the team created an AI agent capable of deep research, cross-referencing security data, and delivering polished slides that helped CISOs justify their investments.
The night the prototype came together, Mickey says, “There was this sense of adrenaline and disbelief — like, wow, this actually works.” The next day, they demoed it to Abnormal’s CTO and Chief Architect. A week later, CEO Evan Reiser had them present it at the company town hall. “It was surreal,” Mickey said. “It felt like looking into the future of how AI will be used.”
Turning Chaos Into Clarity
Product development at Abnormal moves fast, and Mickey thrives in that environment. “Leading at Abnormal means turning ambiguity into alignment — building shared context so every team moves fast in the same direction.”
“As a PM, your job is to make sure everyone would make the same decision even if you weren’t in the room. If they wouldn’t, it means you haven’t built enough shared context.”
That mindset proved crucial in launching the AI Data Analyst, where Product, Engineering, and Go-to-Market teams worked in sync under tight deadlines. “The technology, the user experience, even the way the slides looked — everything had to line up. By the last few weeks, everyone just knew what they were doing. That focus made it possible to ship something great.”
It’s a formula he’s carried forward into AI Transformation — the company’s internal effort to reinvent how its teams work with AI across every part of the business. “I like ambiguity,” Mickey admitted. “It’s kind of our job to take the chaos and distill it into clarity so everyone else can move forward.”
From Beta Hiccups to Enthusiastic Customers
Before launching AI Data Analyst, Mickey helped launch Security Posture Management, an AI-driven product that analyzes customer settings across Microsoft environments and offers safe, risk-reducing recommendations.
The early days weren’t perfect. “We had some initial beta hiccups,” he said, “but working closely with customers and acting on feedback turned skeptics into enthusiastic users.” One customer, he remembers, improved their environment score from a B– to an A within weeks. “Moments like that remind you why the work matters,” he said. “You’re helping people save time and reduce risk, not just building features.”
Those experiences shaped how Mickey now approaches leadership. “We move fast in service of helping our customers sooner, but a launch is just the start of the conversation, not the end — and by launching, we will learn a lot & act on those learnings to make things much better than if we built in a vacuum."
Evolving How Abnormal Teams Work
Today, Mickey leads critical areas of AI Transformation. “We’re building AI-initiated workflows,” he explained. “That means tools that act proactively so that humans don’t have to remember to start something — the AI just does it and notifies them for review.”
“AI Transformation is about building systems that can take initiative on behalf of people, so that they can focus on more strategic and impactful activities.”
For example, before every customer meeting, an AI agent now compiles a tailored briefing for sales reps, including recent breaches in that customer’s industry, competitive insights, and custom slides built automatically for that call. Afterward, another AI agent scans the transcript for unanswered questions and drafts personalized follow-ups. “It’s not just about saving time,” Mickey said. “It frees people up to focus on the human part of the work: relationships, creativity, problem-solving.”
He’s also seen AI change who can build. “A lot of people on the AI Transformation team aren’t traditional software engineers,” he explained. “But with tools like Claude and Nora [our internal AI development platform], they’re creating and deploying real applications. Even as a product manager, I’ve been able to contribute code again, which is wild.”
Leading With Curiosity and Conviction
Mickey credits Abnormal’s leadership with creating a culture where intellectual honesty and collaboration drive progress. “You can go from an idea to an executive review to a live demo in days,” he said. “That level of access and trust is rare.”
When asked what excites him most about the future, Mickey doesn’t hesitate. “I think about how much more productive people will become as we keep integrating AI,” he said. “We’re seeing glimpses of it now — generalists who can talk to customers, write code, and ship ideas end-to-end.”
“It’s going to be so exciting in terms of compressing timelines for even more aspects of our work, and we're actively building the tools and the platform to make it happen. That's really rewarding to be part of."
