People and Operations

Life at Abnormal

Teams

Foundation for the Future

Our People and Operations teams design programs, processes and systems that keep Abnormal moving fast. From AI-powered hiring to scalable infrastructure, the work may be behind-the-scenes, but you can see its impact everywhere.

Explore Open Roles

How We Work

What Sets Us Apart

AI for Every Role

AI isn't just for engineers here. It transforms operational challenges, from predictive models to automated workflows, freeing us up for the strategic work that drives impact.

Good Ideas Get Built

We’re lean enough that good ideas get heard and implemented quickly. When you spot a better way, you’ll get the support you need to make it happen.

High-Impact Work

You’ll lead projects that directly impact how the company operates. Whether designing headcount planning tools or improving onboarding, your work enables everyone to move faster with focus.

Our Approach

We Find Better Ways

When something isn’t working, we figure out how to fix it. You’re trusted to identify opportunities and implement solutions without lengthy processes or red tape.

We Partner Everywhere

We work closely with every team to understand what they need and solve their biggest operational challenges. When teams succeed, we do too.

We Focus on Scale

We design processes with global flexibility in mind. Everything we do works across teams and time zones, driving connection and alignment wherever they are.

Growth Through Excellence

The work is complex and the pace is fast. You'll grow by solving operational challenges that directly impact how the company runs. The systems you build today will support hundreds more tomorrow.

You’re trusted to make decisions, take initiative, and lead in your space. Performance isn’t just about hitting targets—it’s about how you show up, solve problems, and contribute to the bigger picture. I’ve had the opportunity to grow a team, lead global hiring strategies, and partner cross-functionally, all while being supported through a steep but rewarding learning curve.”

— Alan Doherty, Manager, GTM Recruiting

My growth at Abnormal has mirrored the company’s—fast, dynamic, and full of opportunity. I started as an entry-level security analyst and worked my way up to operations manager by stepping into the gaps when leadership was needed. That sense of ownership has shaped every phase of my career here."

— Brynn Collins, Operations Manager

Since joining Abnormal, the biggest area of growth for me has been learning how to leverage AI in finance. We’re not just building AI into our product—we’re embedding it into how we run the company. It's exciting to be part of a finance team that’s unlocking new efficiencies and skills we didn’t know were possible."

— Karen Fung, Senior Director, Corporate FP&A

Read Employee Stories

See How We Reward

How We Actually Use AI

AI is embedded in our work across our teams, helping us challenge convention, reduce manual effort, and build smarter, more adaptive systems.

AI-Supported Assessments

Engineering candidates submit AI-generated code during assessments to show their AI-native mindset. We use AI tools to streamline review while maintaining our high talent bar.

Custom-Built Support Coordination

Custom AI solutions handle complex coordination across 24/7 global coverage, eliminating manual scheduling bottlenecks that previously required full-time headcount while improving SLA performance.

AI-Enhanced Recruiting

Interview intelligence platforms reduce administrative overhead, allowing recruiters to engage with more candidates while surfacing insights that accelerate hiring and improve candidate experience.

Meet the Team

We bring operational clarity and people-centered thinking to every part of the business. Whether building infrastructure or evolving employee experience, we lead with intention to help teams do their best work.

Meet Abnormal’s Leadership Team

How We Deliver:

We use AI to streamline and make smarter decisions

We connect dots across people, tools, and workflows

We act quickly to adapt what’s not working

We care about the details, and the outcomes even more

We are strategic partners, not just a support function

Define What’s Next

The people who belong here don’t wait for permission. They see problems and solve them. If you see opportunities where others see friction, there’s real impact waiting for you.

Explore Open Roles

Learn How We Hire